7r7 Privacy Policy
Protecting your personal information is our top priority. Read this policy to learn in detail how 7r7 collects, processes, and keeps your information secure.
This Privacy Policy ("Policy") applies to all users of the 7r7 platform. By browsing or using the 7r7 website (7r7.cam), you are considered to have accepted the terms of this Policy. We promise that your personal information will never be sold to third parties and will be stored in accordance with the highest security standards. In this Policy, "we", "us", or "7r7" refers to this platform, and "you" or "user" refers to any person using our services.
1. Information Collection
During account registration and use of services on 7r7, we collect the following types of information. Each piece of information is collected for a specific and legitimate purpose.
Personally Identifiable Information
At the time of registration, your full name, date of birth, national identity card number (if applicable), email address, and preferred username are collected.
Contact Information
A valid email address is collected to maintain effective communication with you. Messages and conversations provided through live chat may also be recorded.
Financial and Transaction Information
For deposits and withdrawals, the bKash, Nagad, Rocket, or Upay account number (mobile number), transaction amount, and date are collected.
Technical Information
Your device's IP address, browser type and version, operating system, device identifier, and cookie data are collected automatically.
Usage Information
Behavioral data is collected regarding which games you played, how long your sessions lasted, which bonus offers you used, and how you navigated the platform.
Verification Information
If age verification or identity verification is required, a copy of a government-issued ID or a selfie may be requested. This information is stored with strict security.
2. Purpose of Information Use
7r7 uses your information only for the following legitimate purposes:
- Account Management: Completing the registration process, ensuring login security, and helping manage your profile.
- Processing Financial Transactions: Completing deposit and withdrawal processes, preventing fraud, and maintaining transaction records.
- Providing Customer Support: Resolving issues through live chat, processing complaints, and providing 24/7 support.
- Platform Improvement: Analyzing user experience to improve the game lobby, payment processes, and overall service quality.
- Security and Protection: Ensuring logins from authorized devices, detecting suspicious activity, and keeping accounts secure.
- Responsible Gaming: Identifying patterns of excessive gaming to provide assistance and alerts to affected users.
- Legitimate Communication: Sending important account updates, promotional offers (with your consent), and necessary security notifications.
3. Information Storage and Security
Technical Security Measures
7r7 uses industry-standard SSL encryption technology to keep your information secure. Our servers operate in secure data centers where multiple layers of security technology are active to prevent unauthorized access. Passwords and sensitive information are stored in hashed form, meaning they are never stored in a directly readable format.
Administrative Security Measures
Only authorized personnel can access your information. A log is kept of every access and regular security audits are conducted. Our staff receive regular training on data protection and are bound by confidentiality terms.
Response to Security Breaches
If a security breach occurs, we will immediately begin an investigation and notify affected users by email as quickly as possible. We will also provide necessary information to the relevant authorities and further strengthen the related security measures to prevent such incidents in the future.
4. Sharing Information with Third Parties
7r7 never sells or rents your personal information. However, limited information may be shared in certain specific situations necessary for operating the service:
With Payment Processors
The minimum information necessary to complete transactions through bKash, Nagad, Rocket, or Upay is shared with the relevant payment platform. These service providers are governed by their own privacy policies.
With Game Software Providers
Limited session information may be sent to operate games on the platforms of game providers including Pragmatic Play, Evolution Gaming, JILI, PG Soft, and Spribe. This information does not include personal identification details.
In Cases of Legal Obligation
Required information may be provided in response to a valid court order, directive from a regulatory body, or a lawful request from a law enforcement agency. In such cases, we will make every effort to notify you where possible.
With Technical Service Providers
Trusted third-party services may be used for our platform's technical infrastructure, cybersecurity, and technical support. These parties serve us under contractual confidentiality terms.
5. Cookie Policy
Cookies are small digital files stored in your browser. 7r7 uses the following types of cookies:
Essential Cookies
These cookies are essential for maintaining login sessions and ensuring the core functionality of the platform. Disabling them will prevent the site from working properly.
Functional Cookies
These cookies are used to remember your preferred language, display settings, and other personalized settings.
Analytical Cookies
User behavior is analyzed to understand which parts of the platform are used the most. This information is processed in completely anonymous form.
Cookie Control
You can accept or reject cookies by changing your browser settings. Please note that disabling essential cookies may disrupt some important site functionality and may cause issues with logging in.
6. User Rights
You have the following rights over your personal information. To exercise these rights, contact our support team:
Right to Access Information
You have the right to know at any time what information we have collected about you and how it is being used.
Right to Correct Information
If any of your stored information is incorrect, you can request that it be corrected. We will update it as quickly as possible.
Right to Delete Information
After closing your account, you may request that your personal information be deleted, for information that falls outside the scope of legal obligations.
Right to Restrict Processing
In certain circumstances, particularly when the accuracy of information is in question, you may request that information processing be temporarily suspended.
Right to Data Portability
You may request a copy of the information stored about you in a structured, commonly readable format.
Right to Object
You may object at any time to your information being used for marketing communications or profiling purposes.
7. Data Retention Period
7r7 retains your information only for as long as necessary. All information is retained while the account is active. Even after an account is closed, certain information may need to be kept for a period of time due to legal and regulatory obligations. Financial records related to transactions are generally retained in accordance with financial reporting requirements. Communication history and support-related conversations are kept for a defined period to make it easier to provide support in the future. Information that falls outside legal obligations is securely deleted or anonymized when it is no longer needed.
8. Protection of Minors
7r7 is strictly for persons aged 21 and above. We do not intentionally collect any personal information from minors. An age verification process is in place at registration, and if any minor attempts to access the platform, immediate action will be taken. If it comes to our attention that information has been collected from a minor, we will immediately close the relevant account and delete the collected information.
We encourage parents to monitor their children's internet use and to apply parental controls where necessary. To learn more about responsible gaming, visit our Responsible Gaming page.
9. Security of Payment Information
How Payment Data Is Protected
Your bKash, Nagad, Rocket, or Upay account information is handled with the highest level of security. Your mobile banking PIN or password is never stored on 7r7's servers during transactions. Payment processing is handled directly through the relevant payment platform and all transactions are carried out over encrypted channels.
- Minimum deposit amount: ৳500
- Minimum withdrawal amount: ৳800
- Withdrawal processing time: 30 minutes to 3 hours
Fraud Prevention
We use technology to automatically detect suspicious transactions in order to keep your account secure. If any unusual activity is detected, the account will be temporarily suspended and we will contact you. If you suspect unauthorized access to your account, contact our 24/7 live chat support immediately.
10. Policy Changes
7r7 reserves the right to modify or update this Privacy Policy at any time. For any significant changes, we will notify you at your registered email address or display a notice on the platform. Continued use of the platform after changes are made will be considered acceptance of the revised policy.
The "Last Updated" date at the top of this page always reflects the date of the most recent version of the policy. We encourage you to review this policy regularly.
11. Contact
Privacy-Related Requests
For any questions about this Privacy Policy, requests to access, correct, or delete your information, or to raise any concerns, contact us through the following:
Quick Support
For urgent privacy matters, such as suspected unauthorized access to your account or data theft, immediate assistance is available through our live chat. Our team is active around the clock in accordance with Bangladesh Standard Time (BST, UTC+6).
Your security and privacy are of the utmost importance to us.
Related Pages
Terms and Conditions
Learn about 7r7's terms of use, account rules, and gaming policies in detail.
ReadResponsible Gaming
View our guidelines and support information for safe and responsible gaming.
ReadFAQ
Get answers to common questions, payment methods, and solutions to account-related queries.
Read